HomeJob SearchFacility Administrator
Vancouver, Washington, USAPermanent positionFull time
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PURPOSE AND SCOPE:
Manages and oversees the daily operations of the facility ensuring cost-effective facility operations in accordance with all legal, compliance and regulatory requirements and programs. Collaborates with the Medical Director and the Clinical Manager/Charge Nurse regarding the provision of quality patient care in the dialysis facility incorporating all activities from admission through to discharge. As the clinic leader, has the authority to make daily decisions to ensure the appropriate continuity of care and patient and staff safety. Markets available services through presentations to physicians and dialysis facilities.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
- Responsible for the administration of the daily business operations of the dialysis clinics including managing the functions and actions related to the center staff, quality of overall provision of patient care, maintenance of the physical plant and center equipment, and inventory control. Manages the profit and loss and other related financial aspects for the center ensuring optimal facility operations to achieve or exceed the budget and key performance indicators.
- Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. Collaboration activities include:
- Coordinating all aspects of patient care from admission through discharge of the patient.
- Ensuring the provision of education to the patient and the patient’s family regarding access care including medical instructions.
- Addressing patient concerns, issues, and questions including the review of patient satisfaction surveys.
- Developing and communicating efficient and timely patient schedules to ensure maximization of facility efficiency.
- Assisting as needed with patient workflow, monitoring pre, intra, and post, procedures as appropriate.
- Implementing and maintaining a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff and pertinent physicians in problem solving activities meeting on a regular basis to address identified issues.
- Continually reviewing Center operations to ensure compliance with Federal and State laws. Ensures compliance with all state agency regulations.
- Develops and maintains strong Medical Director and physician relationships, facilitating staff relationships with physicians, and ensuring regular and effective communication with all physicians including participating in regular meetings with Medical Directors.
- Supports and drives FMS quality standards through meeting regulatory requirements and the practice of CQI, including the use of the appropriate company CQI tools.
- Works with the Clinical Manager/Charge RN and Medical Director to implement FMS quality goals and develop facility specific action plans in order to achieve FMS quality standards.
- Oversees and monitors the provision of the appropriate training according to FMS policy to ensure ongoing compliance with all company and FMS risk management initiatives.
- Collaborates with the Charge RN to ensure the aggressive treatment of, and actions taken, regarding adverse events and action thresholds.
- Ensures all Quality policies and procedures are communicated to and implemented by the facility staff.
- Maintains integrity of medical records and other FMS administrative and operational records.
- Complies and assists with all data collection and auditing activities.
- Manages the day to day activities and workload of the facility staff providing guidance and leadership as appropriate to ensure the effective, efficient and timely execution of duties and tasks.
- Creates, maintains, and communicates efficient and timely employee schedules according to the staffing needs of the facility to ensure adequate staffing on a daily basis. Consults with DON/Charge RN and Medical Director to optimize clinical staffing.
- Provides informal feedback to staff on an ongoing basis and formal feedback in the form of the annual performance evaluation during the focal merit review process. Obtains feedback and input regarding the staff performance from the Medical Director and DON/Charge RN and acts on the feedback as appropriate. Collaborates with staff and DON/Charge RN and Medical Director to set annual goals for staff.
- Manages the department staffing through the appropriate hiring, firing and disciplinary actions.
- Maintains written documentation of all disciplinary meetings in accordance with the established personnel policies, and confers with Human Resources and Director of Operations regarding the nature of the disciplinary decisions.
- Ensures execution of new hire orientation and training, and ICD-9 code training when applicable for new hires, and works with Medical Director to ensure mandatory in-services are completed.
- Ensures appropriate documentation is completed for current licensure, annual in-service and policy and procedure in-service updates.
- Responsible for ensuring all facility employees receive appropriate trainings according to company policy including company risk management initiatives.
- Provides training and guidance to facility staff members to ensure development of clinical competences providing opportunities for professional growth and encouraging personal growth.
- Collaborates with HR regarding providing information to staff pertaining to FMS/FMCNA benefits, Human Resources policies and procedures.
- Participates in Corporate and Division specific employee recognition and satisfaction programs.
- Maintains a close working relationship with Division and Corporate office personnel and ensures appropriate communication of FMS, Division, and Corporate initiatives, policies and procedures to facility staff.
- Utilizes knowledge of FMCNA and FMS services and products to contribute to the growth of the business.
- Maintains facility environmental integrity and safety.
- Schedules the maintenance and repair of equipment, operating systems and physical structure of the facility, as needed.
- Monitors security of the facility.
- Coordinates inventory/supply management by reviewing monthly inventory count and approving purchase orders for necessary items to ensure cost containment, timely distribution and competitive pricing.
- Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in the FMS/FMS formularies.
- Contributes to the development and revision of any applicable policies and procedures for the facility and the pertinent updating and maintenance of the related manuals.
- Directs any necessary information gathering, as required, to support billing, billing issues and collection activities.
- Coordinates and approves facility payroll.
- Responsible for participating in all on-site internal and external (state and federal) surveys.
- Reviews new and existing provider contracts for various vendor services, including but not limited to, insurance, laboratory, and facility cleaning.
- Performs other related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
- The position oversees the provision of patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation. Coworkers may provide assistance.
- The position requires frequent prolonged periods of standing and the employee must be able to bend over.
- The employee may occasionally be required to move, with assistance, patients and equipment of up to 200 lbs. There is a two-person assist program and “material assist” devices for the heavier items.
- Travel to regional, Business Unit and Corporate meetings may be required.
- Typically supervises Clinical Manager, Charge RN, Charge RN II, Social Worker, RD, RN, LPN, PCT, Secretary, Ward Clerk
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor’s Degree or an equivalent combination of education and experience
EXPERIENCE AND SKILLS:
- 4 + years of business operations experience in increasing levels of responsibility required- preferably in a health care facility- with at least year in a lead or senior position
- Minimum of 1 years’ experience in a supervisory/management role, in a medical facility preferred.
- Proficiency with the Microsoft office suite (Word, Excel, PowerPoint) - experience with medical database software preferred.
- Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
- Demonstrated management skills necessary to provide leadership in the supervision of facility personnel and to ensure the delivery of maximum quality care to all patients.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
"The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Rate: $88000.00 - $148000.00"
Career with a purpose
We offeran opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoingdevelopment. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcareoutcomes each and every day.
Inclusion and diversity
Joining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued.
Developing innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients.
Learning and development
We offer participation in programs atworld-class business schools, leadership development,regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7.
Our employees enjoy both local and global opportunities for growth and personal fulfilment.We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere.
We want to empower people to deliver better care. Therefore, we promote a better work-life balance throughflexible working hours, part-time models, the possibility to workfrom home, and more.
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At a glance
Earliest possible start:
As from now
Fresenius Medical Care
Region / Business Unit:
Vancouver, Washington, USA
Clinical and Patient ServicesClinical Operations
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We care about sharing information and experiences as this helps us learn from our mistakes and each other. We tackle challenges together by reaching out to colleagues both near and far. We communicate openly.
We challenge the status quo and show interest in what happens around us. We ask questions to clearly understand what needs to be done and take ownership of the results.
We live up to our own expectations, show respect and lead by example. We act with integrity and in line with our standards every day.
We make things better today than they were yesterday. We pitch ideas on how to improve and innovate.
What we stand for
Empowering people. Advancing care. Inspiring with our purpose and values.
Everything we do here is about making people’s lives better, simpler and longer. Our teams work cross-functionally to reproduce the complex function of kidneys with treatments that meet high quality standards, improve clinical outcomes, and are sustainable and compliant. Internally, we promote diversity and inclusion as key elements of a positive, supportive work environment. Our values support our mission to develop high quality products and services, to have a positive impact on the health and wellbeing of patients, and to lead Fresenius Medical Care towards a successful, sustainable future.
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Contact and FAQ
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- How a particular technology or system served a business goal.
Example answer: “I feel confident in my ability to keep everyone organized and on schedule so we can all meet our objectives. I also feel that by taking over the majority of administrative duties, team members can delegate their time more efficiently as well as increase their work productivity.”What makes you the ideal candidate for this position system administrator? ›
The System Administrator should be someone who is able to overcome their failure and find a solution. Ideally, the candidate should be able to tell you about a strategy they follow after an attempt fails, rather than trying out different things randomly.What skills can you bring to this position? ›
- Communication. Effective communication is essential in any role. ...
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“I should be hired for this role because of my relevant skills, experience, and passion for the industry. I've researched the company and can add value to its growth. My positive attitude, work ethics, and long-term goals align with the job requirements, making me a committed and valuable asset to the company.”What is your weakness for an admin interview? ›
“ I feel my main weakness is that I sometimes take on too much work, simply because I don't want to say no. By taking on too much work, it can potentially have a detrimental impact on my other tasks, so I am learning to complete tasks thoroughly first, before agreeing to take on additional tasks.What are the most important skill to a system administrator? ›
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Every good answer to “tell me about yourself” should consist of: Work - This should make up about 80% of your answer. Focus on your previous experience and accomplishments here. Academic - 10-15% of your answer should then be about your academic background (university, academic achievements, etc.).
Compare the related skills to the job responsibilities, experience requirements or characteristics, and explain how they correspond to the job role. Convince the hiring team that your industry experience, education or skills, as noted in your resume, make you the best candidate for the position.How would you describe yourself as an administrator? ›
Introduce yourself and tell me why you want to become an Administrative Officer? SUGGESTED ANSWER: “I am an attentive, professional and passionate Administrative Officer who, over the years, has gained lots of experience in a variety of different situations that means I will always perform my duties diligently.Why would you be a good fit for this position? ›
Your skills and qualifications. If you can prove that you've got all the skills that the company is looking for in a candidate, you'll have effectively answered the question. Your passion and motivation. You can highlight how good of a company fit you'd be and how much you love working in your field or industry.What qualities will I bring to the role? ›
- Leadership. Even in entry-level positions, most employers look for evidence of leadership qualities. ...
- Teamwork. ...
- Communication and Interpersonal Skills. ...
- Analytical Skills. ...
- Dependability and a Strong Work Ethic. ...
- Maturity and a Professional Attitude. ...
- Adaptability and Flexibility. ...
- Good Personality.
You can talk about skills from the job posting or your transferable skills. And you don't have to limit your qualifications to paid work. Whatever uniquely qualifies you for the position could come from volunteer work or from experiences at school.What makes you stand out from other candidates? ›
These can be professional skills, areas of expertise, personal qualities, or any relevant experience. Also, consider any impressive accomplishments from your past or career goals that speak to your commitment to the field. Think of ways to out-do the other candidates.What are three reasons why I should hire you? ›
- Show that you have skills and experience to do the job and deliver great results. ...
- Highlight that you'll fit in and be a great addition to the team. ...
- Describe how hiring you will make their life easier and help them achieve more.
Think about: your enthusiasm for the profession and the employer and your desire to make your mark. your personal qualities, such as your drive and willingness to learn. the skills the employer seeks and how you have demonstrated them in the past – your answer should show why you would be competent in the job.What are the strength of an Administrator? ›
- Organization. Strong organizational skills to keep your workspace and the office you manage in order. ...
- Communication. ...
- Teamwork. ...
- Customer service. ...
- Responsibility. ...
- Time management. ...
- Multitasking. ...
- Set personal career goals.
- Strong organizational skills. Administrative and organizational skills go hand in hand. ...
- Communication skills. ...
- Teamwork and interpersonal skills. ...
- Customer service skills. ...
- Problem-solving skills. ...
- Technology and software skills.
Capable administrators are intelligent, imaginative people with excellent communication abilities, high levels of adaptability, and the drive to succeed. A college degree in administration helps students gain the technical knowledge and soft skills required for various departments and organizations.What is your strongest weakness answer? ›
Answer “what is your greatest weakness” by choosing a skill that is not essential to the job you're applying to and by stressing exactly how you're practically addressing your weakness. Some skills that you can use as weaknesses include impatience, multitasking, self-criticism, and procrastination.What is your best weakness answer? ›
Example: “My greatest weakness is that I sometimes have a hard time letting go of a project. I'm the biggest critic of my work. I can always find something that needs to be improved or changed. To help myself improve in this area, I give myself deadlines for revisions.What is the best weaknesses to say in an interview? ›
- Inexperience with specific software or a non-essential skill.
- Tendency to take on too much responsibility.
- Nervousness about public speaking.
- Hesitancy about delegating tasks.
- Discomfort taking big risks.
- Impatience with bureaucracies.
- Users & System Administrator.
- System administrator for services.
- Department Administrator.
- cybozu.com Store Administrator.
They include communication and organizational skills, as well as project management skills, bookkeeping skills, and time management skills.How do I become a successful system administrator? ›
- Get the Right Education. ...
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- Ask for Someone to Mentor You.
- Provide examples of your planning skills.
- Explain why you work well under pressure, and how pressure helps you to do your work more efficiently.
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- Work! In addition to financial reasons, working can be important for your self-esteem and it adds to your social identity.
- Tell a trusted coworker. ...
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Sample answer template for “Where do you see yourself in 5 years?” In five years, I see myself continuing to develop my skills and expertise in [list skills related to the role] in a [name future position] contributing to the growth and success of the organization.
- Get comfortable talking about yourself. Give yourself permission to talk about yourself positively and take pride in your accomplishments. ...
- Relate yourself to company needs. ...
- Plan your talking points. ...
- Ask insightful questions.
My strength is I am a very confident person as well as a good and quick learner. My weakness is overthinking but I am working on it. My strengths are my communication skills, and adaptive nature to any kind of working environment. My biggest achievements are my creative, innovative and analytical thinking skills.How do you describe yourself professionally? ›
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In general, your strengths should be skills that can be supported through experience. For example, if you list communication as a strength, you may want to recall a situation in which you used communication to reach a goal or resolve a problem.What questions are asked in office administrator interview? ›
- What appeals to you about administrative jobs?
- What do you find most challenging about office support jobs in general?
- Why do you think you would be the best fit for this administrative position?
- What technologies have you used in your past office support jobs?
Which departments did you support at your current/previous job? How did you support them? If you report to multiple people, how do you prioritize your projects? What were the most common administrative tasks you executed at your previous job?What are 5 duties of an office administrator? ›
Office Administrator Job Responsibilities:
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
- Coordinating office activities and operations to secure efficiency and compliance to company policies.
- Supervising administrative staff and dividing responsibilities to ensure performance.
- Keep stock of office supplies and place orders when necessary.
- Be on time. ...
- Know the interviewer's name, its spelling, and pronunciation. ...
- Have some questions of your own prepared in advance. ...
- Bring several copies of your resume. ...
- Have a reliable pen and a small note pad with you. ...
- Greet the interviewer with a handshake and a smile.
“ I feel my main weakness is that I sometimes take on too much work, simply because I don't want to say no. By taking on too much work, it can potentially have a detrimental impact on my other tasks, so I am learning to complete tasks thoroughly first, before agreeing to take on additional tasks.What is your greatest weakness sample answer? ›
Correct Example: My greatest weakness is time management. I have always been very detail-oriented, so it sometimes takes me longer to finish a project than I initially think it will. This is why I started using time-tracking software in my last job.What are 3 duties of an administrator? ›
Their duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Additionally, administrators are often responsible for office projects and tasks, as well as overseeing the work of junior admin staff.What are 4 administrative activities? ›
Common administrative tasks include answering and transferring phone calls, managing email enquiries, processing and transferring data, scheduling appointments and many other responsibilities that help maintain a productive office workplace.What are three administrative duties? ›
- Answering phone calls and emails.
- Greeting clients and visitors.
- Communicating with senior managers and other colleagues.
- Answering customers' questions.
- All types of business correspondence.
Communication is a crucial skill to have when performing administrative tasks. You must be able to communicate processes and information to others, respond clearly to questions and requests and more.How can I improve my administrative skills? ›
- Pursue training and development. Investigate your company's internal training offerings, if it has any. ...
- Join industry associations. ...
- Choose a mentor. ...
- Take on new challenges. ...
- Help a nonprofit. ...
- Participate in diverse projects.
Within this definition, successful administration appears to rest on three basic skills, which we will call technical, human, and conceptual.